We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

making an oficial complaint ?

northwest
Level Contributor
572 posts
18 reviews
Save Topic
making an oficial complaint ?

Does anyone know who and the address of the people you can OFFICIALLY complain to about a hotel ?

northwest
Level Contributor
572 posts
18 reviews
Save Reply
1. Re: making an oficial complaint ?

Please !!!!!

merseyside
Level Contributor
7,905 posts
67 reviews
Save Reply
2. Re: making an oficial complaint ?

Try private messaging Barbarah (DE for Sharm forum) or EgyptianGoddess (DE for Alexandria forum), I am sure one of them might be able to point you in the right direction.

Have you tried the main company of the hotel if it is a major chain?Head office?

Edited: 13 January 2010, 19:52
northwest
Level Contributor
572 posts
18 reviews
Save Reply
3. Re: making an oficial complaint ?

Head Office is the owner !!!!!!!!!!!! enough said !

Morecambe
Level Contributor
3,842 posts
4 reviews
Save Reply
4. Re: making an oficial complaint ?

yes try barbara or NEPH , she is fantastic , why not pm her , if she can help she will , good luck .

northwest
Level Contributor
572 posts
18 reviews
Save Reply
5. Re: making an oficial complaint ?

Thanks XXX

merseyside
Level Contributor
7,905 posts
67 reviews
Save Reply
6. Re: making an oficial complaint ?

Ooops! Hopefully one of the above can help.

Alexandria, Egypt
Level Contributor
884 posts
54 reviews
Save Reply
7. Re: making an oficial complaint ?

I do have a few links that may be of help, but am not on my machine at the moment so don't have any of my bookmarks. The only one I could remember off the top of my head was the Tourism Complaints form, which may or may not be what you're looking for, but maybe worth a shot:

https:/…

You may also find an email to either the Egyptian Tourism Authority, or the Egyptian Hotel Association worth a go:

Sorry, only got EHA link:

eha.org.eg/index.php…

northwest
Level Contributor
572 posts
18 reviews
Save Reply
8. Re: making an oficial complaint ?

EG,

Would really appreciate it if you could post the address when your're back up and running X

Really need it.

Thanks

Morecambe
Level Contributor
3,842 posts
4 reviews
Save Reply
9. Re: making an oficial complaint ?

hi doe1 have you got this problem sorted yet ?

northwest
Level Contributor
572 posts
18 reviews
Save Reply
10. Re: making an oficial complaint ?

Well on the way . Thanks