A new update I thought everybody would like to hear about. I've just been phoned by Thomson's about my holiday - due to fly out for 1 week on the 9th Feb - & she said just to let me know that head office just informed them that I could change my dates (& I think my destination as well) if I now wanted BUT as my flight is still being scheduled to go next week, there wouldn't be any chance of a full refund. She said that tomorrow's flight, the 2nd is cancelled so those passengers can get a refund but not our flight. Well how barking mad is that? Because if I still chose to go next week, I'd be lucky to have any travel insurance that works still as a result of the FCO advice against all but essential travel. As it happens I'd already decided that I would try for a later date - which she's now investigating for me but I did think a refund option ought to be there as well. Any views?
Jan, the balloon pilot