For those who have an iPhone this may be of some use.
I wanted calls and Internet on my phone as I'm travelling around Egypt. I went to the shop in Television St, luckily with a very kind taxi driver.
I had to wait over twenty mins, you. Have to get a ticket from a machine then wait for the number to be called. It then took another twenty mins for them to sort it out. I was told it would activate in thirty mins so l left. I needed Internet as I was off to Cairo the next day.
Well the phone said 3G so I when I got back to the hotel I checked it but it said I wasn't subscribed to a data package!
I couldn't do anything about it then but I was very unhappy with Vodafone
As soon as I could I went back to the shop, with the same driver, who again was very helpful. They checked the phone and said the internet was working because they saw the TA page I had accessed though wi fi. When I said that no, it wasn't, I was told to calm down!! Apparently your not supposed to challenge them!
Then they realised I was right and spent another thirty mins trying to sort it out. They then said I had to go to another shop to have it 'updated' there was no one there and we were told to come back in an hour so I went off to the Sunshine orphanage with my things and returned later. This time I was told that if they updated it I would lose all my data! I declined.
We went back to the Vodafone shop, where I could have gone nuts with them but didn't. They eventually just refunded the Internet as calls.
By this time I was utterly fed up with them and went back to the hotel. This morning I've checked my settings to find they hadn't switched on data roaming!
So, my warnings are, it's not a simple process, it takes ages so be prepared, check the settings before you leave the shop and don't believe that they know what they're doing. Oh, and if you're female then be prepared for the patronising remarks.