I am new to TripAdvisor. I need advice from you guys. Thanks!
Here is my situation:
My friends and I have just paid $3000 (out of total $7400) as a deposit to secure the safari booking in January with KET Safaris. But this morning KET (Paul) required $1000 more for deposit with some reasons(like u.s.dollar rate on kenya shillings, a lot of tourists in January and so on). This made us a bit nervous since the agreement between us and ket was made informally via e-mail about two/three weeks ago. We were afraid that KET could change the agreement and price again at any time. So later on I asked Paul if ket could make a formal agreement and fax it to me, however I got their reply: they won't make any formal agreement or contract unless we send them the full payment.
To be honest, I feel a little bit uncomfortable with this matter. We are hesitating if we should insist on a formal agreement or just send the money as they asked.