I asked this question last week but the thread went off topic and I did not get a convincing reply.
I booked direct with ThomsonFly last September to fly Manchester to Mombasa direct on the FCA138 8pm on 30th July 2008
Not a package, no accomodation included just booked direct over the internet.
Although I booked with ThomsonFly the confirmation email reads ...Your contract is with TUI UK Limited, ATOL No. 2524...
The wording also contains:
There are no refunds or credits for missed flights or for cancellations.
Changes to date or time of travel will incur a charge of GBP15/EUR25 per passenger per flight sector plus the cost of the current flight price, less a proportion of the original fare paid, based on the number of days prior to departure that the change is made. (0% of original booking value up to 7 days, 10% if 8-21 days, 30% if 22 - 49 days, 50% if 50 days+)
all of which does not sound encouraging should I need to change my dates or cancel. What happens if they cancel? and am I likely to be told I cannot fly if the advisory is in force at the time or will I be allowed to fly anyway? In other words would this booking be classed as a Charter or a Scheduled flight?
I know there is lots and lots of time for the situation to change for me out in Kenya and here's hoping it does soon. Hoever, I would like to know where I would stand.