Hi - been reading these posts with great interest and used the advice on this forum to book our safari, which also included a free transfer from the airport. We were very upset when kept waiting at the Voyager gates for nearly 15 minutes because apparently the vehicle belonged to a small safari company (glorious safaris) and they were not welcome at the Voyager as the big tour operators such as Thompson and First Choice don't like it!
I was horrified at the inconvenience and bully boy tactics used by the big operators when we specifically chose this safari company after advice and recommendations from this forum.
Has anyone else suffered similar inconvenience at this or other hotels, with any of the smaller operators recommended on this site? Apparently now when we are picked up for safari we also have to go and wait outside the gate!
I just hate abuse of power and surely this is against European law governing fair trade at least?
Interested to hear if this is a widespread practice or just the Voyager?