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Hotel Benito - Anyone stayed here in the past few months

Perth, Australia
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1,667 posts
242 reviews
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Hotel Benito - Anyone stayed here in the past few months

I have been looking at booking Hotel Benito as it seems to tick all the boxes for what we want.

The only trouble is that a member stayed there last month and was asked to pay a HKD $500 deposit on check -in which sounds like a bond type of thing.

When he checked out they said they could not give him his deposit back that day, I don't know if he got it credited back to his credit card.

Has anyone else had this experience and was the deposit credited to your credit card or was it returned in cash???

Thanks

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Hotel Benito
Hotel Benito
459 Reviews
Hong Kong, China
Hong Kong, China
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6,809 posts
36 reviews
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1. Re: Hotel Benito - Anyone stayed here in the past few months

It's common practice in many asian countries, to require a deposit in case of unpaid incidentals and damaged items in the room. Usually the hotel would only make you sign a slip, but no transaction actually takes place if nothing goes wrong.

Singapore
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2,660 posts
11 reviews
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2. Re: Hotel Benito - Anyone stayed here in the past few months

Hi there,

it's a common practise in asia to put some amount for deposit. Normally they will prefer Credit Card, it wont be charged unless you sign on the slip, if the practise is right they won't ask you to sign. By not signing the credit card slip they don't have authority to bill it to the bank or the credit card provider. HK Hotel is pretty advance in this matter, don't worry. They will return in cash if you give them the deposit in cash, but if you use your credit card, they won't charge it and you can check your credit card statement as it won't be any transaction as I mention previously they have no right to bill it if the slip never been signed.

Perth, Australia
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1,667 posts
242 reviews
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3. Re: Hotel Benito - Anyone stayed here in the past few months

Thanks Andy, that makes me feel better.

Pam

4. Re: Hotel Benito - Anyone stayed here in the past few months

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