We checked in to the Eaton last night, the check in was very very slow and the staff unfriendly. After two long flights we had to stand and wait for 25 minutes only to discover they had left the luggage docket in my passport so didn't know which room to send our luggage to. Not once did they smile or did anyone say Welcome to the Eaton.
Finally we got to our room to find it was very small but we knew from other posts what to expect what we didn't expect was the shower floor was so dirty I had to clean it before we could use it and all the surfaces in the room are caked in dust. The dust was so thick I managed to write my name in it so clearly this room has not been cleaned in days. We were hoping the cleaners would clean it today but when we came back to our room the dust was still there as was my name!
I will write a full review when we leave the hotel but apart from the location I have to say very disappointing.