Wondering if anyone has had any experience with otel.com? We booked in June 5 nights at the Tjampuhan Spa in Ubud. as required we paid in advance by credit card. We received a confirmation and booking tracking number.
Being in Ubud we decided to just check out this (for us) up market iconic hotel. And where we in for a SHOCK! They have no record of our booking at all. It is the high season here in Bali and I am now trying desperately to find alternate accom. NOt the way to have a holiday.
Any advice or experience welcome!