Email I received from PAL.
Philippine Airlines is embarking on a comprehensive System transformation program intended to significantly improve customer service in line with the company’s growth strategy.
This airline systems upgrade – called the PAL Simplified Solutions (PSS) project, is a multi-million dollar IT infrastructure initiative that will result to faster and more convenient booking, ticketing, and airport check-in.
The move to the new system is set for October 27, 2012. On this day, a 24-hour transition period will be observed to ensure seamless data migration and systems calibration. During this period, only inquiries on existing bookings, schedules and seat availability can be handled. It will not be possible to make new bookings or change existing bookings, including redemption bookings or upgrades for Mabuhay Miles.
Passengers flying on October 27, 2012 and subsequent days are advised to bring with them a print-out of their electronic tickets and arrive at the airport earlier than usual.