I wanted to change our flight time and got this message from a customer service rep. Anyone care to translate before I call them? Does this mean they won't tell me the fare difference until I show in in person?
"a pleasure to greet you at the same time indicate that according to the regulations of all our flight tickets are procemiento , if you want to make a date change will have to pay a charge of $ 17.7 updated fare difference as when changing flight must verify the new availability for the flight of 14 August 1212 do not have the same rate at which you purchased your ticket so apply the difference , this amount can not be shown in this way by procedures and policies airline , that amount would only be given in Peru office star .
Confirm if required to make the change and take up space once it is in our country must make payments these the can at the airport have an office that is open 24 hours."