I just came off a trip to Peru that used Rainbow Trail Tour. It was a mess. The owners, Thomas and Melissa were no help. Our hotel was not in the city proper of Cusco, and was super cheap with NO heat. At 12,000 feet, Cusco gets cold. In Aguas Caliente we were quoted on the nice El Mapi hotel and they gave us a cheap hovel with holes in the wall. The box lunch for the day at Machu Picchu was abominable. They made thin tuna sandwiches in their home (yech!) with about 1 tablespoon of tuna. No water was provided for our landing arrival in Peru, so they had our bus pull over at a gas station to buy ourselves the critical bottled water US citizens must drink. What a terrible joke this "operation" is. They were an arrogant and detached couple. I hate to go too far, but they looked shifty or guilty to me.