I am posting this here since Trip Advisor told me the forum is the proper place to post this versus a review and then removed my review.
Here is what we wrote based on our experience in looking for a room to stay in:
The Annapolis area was hit by high winds this past Friday (June 29th), like many other communities leaving thousands without power, those on wells without water and tempratures in excess of 100 degrees. Late Sunday afternoon my wife and I decided to try our luck with hotel room availabilty. We reached out to a friend who conducted on-line research for us. We found two that had rooms left. A downtown Annapolis location that had rates that were consistent with their regular pricing. Then we found the Best Western of Annapolis asking $599 a night for one of their three remaining rooms. We were absolutely appalued. We can understand raising your rates for local events etc and that you need to make a profit but to increase your rate to $599 is just unexceptable. We were so shocked we checked several other on-line sites for the hotel and all of them had a rate of $599 for this property.
Needless to say we didn't book here. I checked the next night for hotels and this property was at $119 a night. We also spoke to friends who experienced the same rate of $599 a night for the hotel. With this pricing structure we will no longer be recommending this property to our friends, or out of town guest for a couple of events we host a year. Many hotels reached out to the local community during this hard time, this hotel went a different route and wanted to take advantage of the local community.
The Hotels Response to Me:
The $600 rooms did not exist. We were sold out and do not have an interface connection with Expedia and their affiliate hotels.com to close out inventory. We can only change the rates on our end. We have to contact them and have them close out our inventory. I could not reach them by phone that day so I did the only thing I could on my end which was to change rates. I am aware that it looked bad however, I did this to keep anyone else from reserving rooms that we did not have and not to gouge my neighbors in distress. If you would like, i can provide you with the info. on my PMS system who will verify that we do not have an interface ability with these two entities. you can also call Best Western International who can also verify this. Thanks, Shannon Jensen G.M