We travelled from Toronto to Dubai to Singapore back to Dubai than from Mumbai via Dubai to Toronto in January 2013. All theses journeys where by Emerites Airlines. Coming back to Dubai we were given a boarding pass for Toronto and informed we had time to collect some bags we had left in Dubai. When got back, which was at least an hour before take off we were told to stand in a particular line, only to discover it was the wrong line! When we got to the desk we were told they could not book our bags in because we were just late!(with 45 minutes to take off) So the two of us missed the flight and the other 2 members of the family also didnot board the flight. We were held up for two days and were required to pay for flights again! The airline made NO attempt to assist us at all! Total disgusting service. Will NEVER travel with this airline again!