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customer service Joyeria Caribe

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Alba, Italy
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1 post
121 reviews
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customer service Joyeria Caribe

I want to say that I am a satisfied customer. I have had problems with a ring that I bought in Joyeria Caribe, Cartagena, and I have had a substitution via fedex, like they have promised when I was there... It's true, the customer service works in a perfect way. Thanks!!!

London, Canada
Destination Expert
for Cartagena
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138 reviews
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1. Re: customer service Joyeria Caribe

This is the jewellery store that I deal with in Cartagena and that I have recommended here on the forum. I, too, have always found their customer service to be great. Quality store, quality staff and quality service!

Toronto, Canada
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126 posts
20 reviews
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2. Re: customer service Joyeria Caribe

That's excellent to know as I purchased some earrings on my trip form them!

Puerto Rico
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1 post
26 reviews
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3. Re: customer service Joyeria Caribe

I agree with all the reports above. I've been twice to the store about 5 yrs. appart and they are honest people. However don't go by taxi if you want a better price as those who take you expect a retribution from the store. Ask for discounts from 20-30% or more if you buy more expensive items.

If you are serious about buying from them, they'll pick you up at your hotel.

Hayden, Idaho
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4. Re: customer service Joyeria Caribe

Can someone please tell me, do they accept visa and mastercard at this shop? Thank you!

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152 posts
152 reviews
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5. Re: customer service Joyeria Caribe

Yes, they do.

Edited: 01 April 2013, 03:15
New York City, New...
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6. Re: customer service Joyeria Caribe

I got engaged while in Cartagena and we went to the Joyeria caribe museo and that's where he bought my ring. I loved the museum. Our salesgirl name is Sindy Vergara and she gave us a tour and we had so much fun learning all about emeralds. I even met one of the brothers who is an owner. I highly recommend this place and am happy that they certify all of the stones!

Edited: 03 December 2013, 01:02
Chicago, Illinois
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7. Re: customer service Joyeria Caribe

Does anyone know if they accept American Express?

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62 posts
126 reviews
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8. Re: customer service Joyeria Caribe

Yes, they accept Amex.

Cartagena, Colombia
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27 reviews
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9. Re: customer service Joyeria Caribe

Thanks you all for sharing your experience.

Here's is our link on TripAdvisor if you would like to leave a review.


10. Re: customer service Joyeria Caribe

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