We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Any recent changes to HET buffets in AC?

New Jersey
Level Contributor
1,366 posts
57 reviews
Save Topic
Any recent changes to HET buffets in AC?

We just got back from Harrah's Chester. I had read on their facebook page that they redid the buffet. They eliminated theme nights (BBQ, Seafood, Prime Rib and Italian nights) and the price was now $19.99 every night ($15.99 for lunch). We decided to take a ride over for a few hours and I had a free buffet coupon so we went for lunch.

As I expected, a lower price also meant a lower quality experience. There are not as many choices as there used to be at the salad bar, entrees or dessert area. What used to be the carving station is now a nacho chip bar with a bunch of toppings. Quality of food was fine, not noticeably different than before. Just fewer choices and, I suppose, fewer higher end items.

I was curious if HET has done anything similar at the AC properties. I don't know why they did it in Chester. I'd rather pay an extra $2 or $3 and have it the way it was before. Perhaps they weren't getting enough business and felt a lower price would attract more people. Or maybe the theme nights weren't that popular. I know we didn't like the fact that the most expensive night was Saturday night for Prime Rib because neither of us eats red meat so we were paying extra for something we weren't using.

NJ
Level Contributor
510 posts
1 review
Save Reply
1. Re: Any recent changes to HET buffets in AC?

Well, I'm not sure how recent the change is, because I haven't been to Bally's Virginia City buffet since last year until a few weeks ago. But, there is a definitely a change from the last time I was there. I wasn"t there on a weekend, so I don't know how their weekend buffet is. But during the week, they no longer had steamed clams. They no longer had salmon. They had another type of fish that wasn't good at all. They didn't have baked chicken, only fried wings. They also offered crab legs and/or ribs for an additional charge... maybe $10 per person, not sure. We didn't get it, and I didn't see any other table that had crab legs or ribs either, so I can't comment on the quality.

First the Showboat buffet went downhill, now Virginia City. I guess they had a choice of either cutting back on the choices or raising the price. And they decided to leave the price at $22. I doubt that I'll go back there, even with a free coupon.

Edited: 04 September 2010, 23:09
New Jersey
Level Contributor
1,366 posts
57 reviews
Save Reply
2. Re: Any recent changes to HET buffets in AC?

"I guess they had a choice of either cutting back on the choices or raising the price."

I wish places would stop doing this. I see it all the time. Inflation happens. You can't always keep the price the same unless you cheapen the product. I don't want a cheapened product. I want quality and I'm willing to pay for it. This is something that the airlines don't seem to understand. The average airline ticket today is cheaper than it was 15 years ago. No wonder service sucks and they nickel and dime you with fees. If they had kept their prices in line with inflation, tickets would cost more but they could have maintained the quality of service and there wouldn't be so many people complaining.

Time to e-mail HET and voice my opinion.

New Jersey
Destination Expert
for Atlantic City
Level Contributor
6,198 posts
83 reviews
Save Reply
3. Re: Any recent changes to HET buffets in AC?

I ate at Harrahs marina about a month ago and they had replaced prime rib with some other cut of beef they were carving. It still tasted good but it was a cheaper cut of beef. Other then that my other normal choices were there.

new york
Level Contributor
695 posts
38 reviews
Save Reply
4. Re: Any recent changes to HET buffets in AC?

Unfortunately all of the Harrahs buffets have declined in quality in AC with the exception of Ceasars which has always been and still is terrible. HET has also ruined the once great PARIS buffet in Las Vegas.. The buffet in AC that has retained its high quality is the BORGATAS, but it is not a HET property.

New Jersey
Level Contributor
1,366 posts
57 reviews
Save Reply
5. Re: Any recent changes to HET buffets in AC?

What has happened to the buffet prices in AC? Have they stayed steady - at HET or Borgata? It seems like more and more places are trying to hold prices steady due to the economy but they can't do that without cutting back on what they give you for that price.

6. Re: Any recent changes to HET buffets in AC?

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post because it did not meet TripAdvisor's forum guideline limiting each user to a single forums screen name.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 12 September 2010, 10:59
timonium
Level Contributor
680 posts
1 review
Save Reply
7. Re: Any recent changes to HET buffets in AC?

We seldom go to buffets but did enjoy the dinner buffet at Hilton( must have been 6-9 months ago that we went. We go to restaurants in AC. However when we go to Biloxi we eat most of our meals at buffets. We don't think there is any better anywhere than that at the Beau Rivage.

New Jersey
Level Contributor
1,366 posts
57 reviews
Save Reply
8. Re: Any recent changes to HET buffets in AC?

"I would imagine it might be a smart move to lower the prices of all buffets and restaurants in order to entice more people to come down. They have a lot of competition now so something has to give I would think."

I guess this is what Chester was thinking. The SugarHouse casino will be opening in Philadelphia in a few days (9/23) which will give Chester new competition just 15 miles away. The old buffet deal was kind of odd because the price was different every night depending on what the theme was so it was hard to keep track of how much you would pay when. Now, the price is fixed at $19.99 7 days per week. And I guess they wanted to keep it under the $20 mark for psychological reasons. I just wish they hadn't gone that route.

New York, NY
Destination Expert
for Atlantic City
Level Contributor
5,887 posts
21 reviews
Save Reply
9. Re: Any recent changes to HET buffets in AC?

>>It seems like more and more places are trying to hold prices steady due to the economy but they can't do that without cutting back on what they give you for that price.<<

in most casinos, all restaurants - especially the buffets - are subsidized by marketing/player development. in other words, every time you redeem one of those 2-4-1 or free buffet coupons, there is an internal payment by marketing to the food and beverage department. (it's not necessarily the full retail "cost" of the buffet, but the payment represents a large portion of the "operating cost" for your visit to the buffet.)

the same thing is generally true when you take advantage of a room comp, by the way.

so, while there certainly have been cutbacks due to rampant inflation, i think it's wrong to think that the buffets are priced in such a way as to recoup all or most of the true cost of providing your meal. even if you're paying full freight in cash for your meal, i still think the price doesn't necessarily represent the true cost. (of course, that depends, i suppose, on how much and exactly what you eat.)

but - generally speaking - buffets have never been designed as profit centers for the casino or even as break-even business propositions... the casino knows they're going to lose money at the buffet, just as they know they'll more than recoup that loss on the gaming floor.

New Jersey
Level Contributor
1,366 posts
57 reviews
Save Reply
10. Re: Any recent changes to HET buffets in AC?

"generally speaking - buffets have never been designed as profit centers for the casino or even as break-even business propositions... the casino knows they're going to lose money at the buffet, just as they know they'll more than recoup that loss on the gaming floor."

So with all of that said, why lower the price? I realize that a large percentage of guests are probably using some form of comp, either reward credits or a coupon of some sort. Wouldn't it make sense to keep the cash price where it is or even raise it a bit to offset that? Or did they lower the price in order to justify decreasing the choices and quality? Had they kept the price the same and made cutbacks to the food, people would really complain. At least now, if someone complains, they can say, at least it isn't $24 any more.