We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Total Rewards Question

Brooklyn, New York
Level Contributor
53 posts
1 review
Save Topic
Total Rewards Question

What criteria do casino's use to deicde what comps to issue to individual players? I am new at using a TR card and went with a few friends last month and got different views.

One friend told me the obvious its based on total dollars played for your trip that it doesn't matter what denomination you play 5 cent slots or $5 slots. Well my question is how much would you need to play in order to qualify for a free room (2 night stay) on a monthly basis?

Another friend told me its based on total amount of time actually played and doesn't really matter what denomination you play.

Personally I enjoy playing $5 blackjack and 5 cent video poker.

I received an offer for a 2 night stay and just wondered what I would need to qualify for that on a monthly basis. In other words how many reward credits or tier score would I need to keep receiving these offers, or would that be determined by the amount of time I spned gambling each day at the casino?

Thanks for your input!

NJ
Level Contributor
3,822 posts
1 review
Save Reply
1. Re: Total Rewards Question

If you are talking about a midweek (M-Th) stay the requirements are literally "next to nothing"

Especially during the fall/winter season.... AC has been VERY SLOW lately.

For fridays it gets a bit tougher but ........ saturdays are the toughest due to the fact that most clubs in town will be at or near capacity.

Brooklyn, New York
Level Contributor
53 posts
1 review
Save Reply
2. Re: Total Rewards Question

Yes looking for midweek (M-Th)..By next to nothing would you say an average of $50 or $100 per day gambling of the trip would qualify for future free room offers for midweek?

Thanks for your response!

ALEXANDRIA
Level Contributor
5,271 posts
9 reviews
Save Reply
3. Re: Total Rewards Question

Its based on so many things that it is hard to really explain.

The main thing is something called ADT - Average Daily Theoretical (Loss). That means how much you "should" lose based on what you are playing and what the casino expects you to lose over time on those games. (They expect that you no matter what you win or lose on an individual trip if you become a regular customer they will win in the end.)

If you play $100 coin in on a slot machine with a 90% payback the casino expects to hold $90 of that $100 - making a $10 profit. They will probably send you a buy one get one buffet. If you play $10,000 coin in on a 90% payback machine the casino will expect to hold a profit of $1000 and will start getting some weeknight rooms, non holiday weekends and free buffets.

The casinos really don't care if you win $1k with your $100 investment - they know that means you'll be back. So they base it on what they think you'll lose over your lifetime of gambling based on the odds of the games you like to play.

ALEXANDRIA
Level Contributor
5,271 posts
9 reviews
Save Reply
4. Re: Total Rewards Question

Sorry - in my earlier post I said "If you play $100 coin in on a slot machine with a 90% payback the casino expects to hold $90 of that $100 - making a $10 profit." I meant to say that the casino expects to pay out $90 and make a $10 profit.

BTW C-SRT8 is right that midweek in the winter doesn't take a lot of play to qualify for. But it'll be about another month before the bottom dollar comps come out. And if you just got your TR card it will take 1 -2 months for you to start getting offers from HET.

Edited: 13 October 2010, 03:58
Baltimore, MD
Level Contributor
1,922 posts
112 reviews
Save Reply
5. Re: Total Rewards Question

How did you get the offer for a 2 night stay?

blacksburg va
Level Contributor
6,859 posts
32 reviews
Save Reply
6. Re: Total Rewards Question

as expertly stated above,midweek rooms are very easy to recieve.

as far as special offers like show tickets, givaways ect ect. its very likely about adt,but if you were to contact het about why you get or dont get certain offers they have a standard reply along the lines of they use an undisclosed criteria when sending out offers.

play,use your card,have fun and enjoy what shows up in your mailbox

Brooklyn, New York
Level Contributor
53 posts
1 review
Save Reply
7. Re: Total Rewards Question

Thanks for your responses. I received the offer after signing up for a TR card and playing for an afternoon and got the offer about a month later. First time I've had a card as I previously just go to Las Vegas and never signed up for a card previously.

Now with a stricker budget thought I'd just play locally this year. Also the offer included a 5X reward credit multiplier..is it worth waiting on line at the Total Rewards counter for this on the day I would be likely to play most or just another gimmick?

Thanks Again!

Pennsylvania
Destination Expert
for Mount Pocono
Level Contributor
4,303 posts
33 reviews
Save Reply
8. Re: Total Rewards Question

"The main thing is something called ADT - Average Daily Theoretical (Loss). That means how much you "should" lose based on what you are playing and what the casino expects you to lose over time on those games. (They expect that you no matter what you win or lose on an individual trip if you become a regular customer they will win in the end.)"

ambrva1, I agree with the factor of ADT, but that is where my agreement ends. It has nothing to do with how much they think you will lose. It is a very complicated system, with many variables. The first thing is, the gaming day. Let's suppose it is 5am-5am. What gaming you do during that period of time is going toward your ADT. Secondly, it isn't about how much you spend. It is about how much that is cycled through the machine.

There has been talk for years about "tripping" as well. As an example, if you don't play at an HET property one day, but use your TR card for anything at all, it would be considered a "trip". That, in turn, would go towards your ADT, and bring it down for the average play. It is a very confusing process. It is a matter of knowing how to utilize it to your advantage.

What I do know, is that they take 3 days worth of play (or tripping) and come up with an average, which is your ADT. If you aren't going to play days consecutively on the same card, I wouldn't use my card at all, as that would lower the ADT, and get you less offers.

My husband and I have only been visiting Harrah's once per year lately (normally Las Vegas or Laughlin). We were platinum, but are now down to gold. We received an offer (among others) for a free charter trip to Laughlin, NV. We also receive offers for FREE headliner tickets in Las Vegas. i.e., Bette Midler, Cher. I attribute this due to our ADT. As we don't go often, when we DO go, we play wisely, regarding the ADT. I have many new offers for free Charters now as well.

Atlantic City seems to be standing alone for some reason. Regardless of what we (used) to do and play, we never really got great offers from them. This is very confusing to me, as they are in direct competition now, with casinos in other states. PA now has table games....why not try to lure those folks back? I have gotten offers for free bus trips to AC and free rooms (haven't been there in 5 years) but nothing that would draw me back for a 3 hour trip each way.

There are folks out there that are diamond that don't get the offers that we do. They know that when we DO go, we will spend. I love the fact that cycling the money through the machine (only works if you're winning) shows them that we are spending.

It is all about knowledge, and not chasing comps.

If you have the time, read the following, as it is very long:

tripadvisor.com/ShowTopic-g45963-i10-k258563…

Focus on the posts from TexasTeejay, MrTexTJ and Double Diamond777. They are the folks that have the most knowledge and know how to get the best "bang" for their buck!

We currently have offers for every Harrah's property, (including Canada) for free. Remember, you just have to know how to work their program :-)

Good Luck!!

VegasSue

ALEXANDRIA
Level Contributor
5,271 posts
9 reviews
Save Reply
9. Re: Total Rewards Question

VegasSue - as I said it is a very complicated formula and difficult (if not impossible) to explain in a post on a message board. However it has much to do based on what they think you will lose. Each game has a hold percentage and ADT is based on what the statistics say you would be expected to lose over the life of the machine that you are playing. You may play $100 on a 90% payback machine and win $200, but your ADT will relect that based on the machine you played they would normally win $10 off your play.

I don't recall saying anything about how much you spend. I said it depends on where the payback percentage of a machine is set.

ADT - while only one of the factors (but a big one) is completely based on what they expect you to lose over a "lifetime" of playing the games you enjoy playing. Your ADT is going to be much higher playing a regular slot machine than a video poker machine, even if you cycle the exact same amount thru each machine. Therefore the slot player with $2k coin in on a trip is going to get better offers then a VP player with $2k coin in on a trip.

Pennsylvania
Destination Expert
for Mount Pocono
Level Contributor
4,303 posts
33 reviews
Save Reply
10. Re: Total Rewards Question

I do agree with the comparison of the slots and VP. With that said, DH and I only play VP and spend less than 2k combined for our trips. I have read many posts from folks that play the slots (which have a higher payback regarding ADT) that don't do so well.

If you have the time, please read the posts from the link I provided in my previous post.

Good luck!!

VegasSue