Well as you all know I can be a little fiery sometimes! (please don't all rush to pm me saying I am not!!)I have been emailing TA since september and today just absolutely lost my fuse. I put up a post moaning about it as I was soooooo frustrated. Then hey presto I had Jeanine from TA on the case who sorted it out within an hour or two! She sent me a lovely email (I personally if I was her would of sent me a smack!!) and an explanation of what had happened.
So 'hats off' to the staff who sometimes I know get taken for granted;-) You are all doing a great job and I promise to be a bit less fiery ....well actually best I can say is I will TRY to be a bit less fiery;-0