I booked our holiday with Thomas Cook last June to stay in this hotel this October. I'm finding myself growing increasingly concerned about the poor reviews. I know it's difficult to please everyone but the hotel has suddenly gone from #12 to #26! Thomas Cook have also told me they have had no complaints. Can anyone put my mind at ease?
Few other questions.......... Is there tea/coffee facilities in the room? We have a standard double I think. Did anyone with children feel safe leaving the resort? We'd like to visit Naama Bay. Is it possible to walk from the hotel?
Do the rooms have an iron? Is the mini fridge stocked or empty for us to be able to fill it ourselves? Is there free water left in the fridge for residents?