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Private apartment in Highland Beach Resort

Halesowen, United...
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4 posts
3 reviews
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Private apartment in Highland Beach Resort

HI There,

Has anyone rented an apartment through Owners Direct Ref IN494? I would be interested to hear what it was like, thanks to anyone who replies.

Manchester, UK
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3,613 posts
5 reviews
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1. Re: Private apartment in Highland Beach Resort

Not stayed here but if the external photos relate to where the apartment is located then it's in the newest part just behind Newton's.

Penarth, United...
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976 posts
36 reviews
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2. Re: Private apartment in Highland Beach Resort

We booked a private apartment last year, but unfortunately, the people before us did not pay to have it cleaned when they left. When we arrived a week after their depature we were taken to the apartment and it was filthy, mouldy bedding, rotten food in the fridge. We then had to pay to rent another apartment. The lady we booked the original apartment was mortified as she had told the other clients before to pay for the apartment to be cleaned,

She did reinburse us.

I don't think any of the apartments have cooking facilities, we had a fridge and we took a travel kettle.

Manchester, UK
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3,613 posts
5 reviews
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3. Re: Private apartment in Highland Beach Resort

Surely it's the apartment owner's responsibility to collect the cleaning fees from the guests before allowing them to stay. They should then organise the cleaning before the next guests arrive. Leaving the cleaning to the departing guests to organise is never going to work well.

Liverpool, United...
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571 posts
18 reviews
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4. Re: Private apartment in Highland Beach Resort

I agree, that really does'nt make sence, the quest should not have to arrange for the place to be cleaned.

Penarth, United...
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976 posts
36 reviews
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5. Re: Private apartment in Highland Beach Resort

That should be the case, but that is the arrangement that the owner had with us also.

6. Re: Private apartment in Highland Beach Resort

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