We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bobby Tours

Which Arusha hotels are on sale?
dd/mm/yyyy dd/mm/yyyy
See hotels
Oslo
Level Contributor
1 post
9 reviews
Save Topic
Bobby Tours

We went with Bobby Tours on safari in December 2007/January 2008, and were really disappointed. The safari vehicle was in terrible condition, broke several times, and we did not get any appology or refund. Maybe this was due to the high season, but you should go with another company than Bobby Tours if you can afford it - much better vehicles and service.

Melbourne
5 posts
Save Reply
1. Re: Bobby Tours

Certainly an interesting experience for us, a small film crew, with Bobby Tours.

We were picked up at JKIA Nairobi in the morning for the shuttle bus run to Arusha-Tanzania.

Despite us asking the driver about the faulty fuel gauge, our Shuttle bus ran out of diesel 12 km into Tanzania, in the middle of nowhere. The driver left us while he hitched a lift back to the Namanga border town for more juice.

Later that same day, we had another vehicle for a trip through the lake Manyara national park. This time it was a well used Toyota troop carrier. It had a cracked windscreen, most seatbelts were not usable, and both spare tyres were bald. The vehicle was clearly unroadworthy by Australian standards at least. We asked the driver to switch off the engine in the park so that we could record an audio atmospheric track. Then the 4WD would not start up, so we had to get out and push. Apparently the battery was faulty. We phoned "Bobby" who informed us that we'd have to pay for a new battery if we wanted one that night, and he'd deduct it from our bill.

When we later spoke to Bobby in his office, he got quite loud, abused his driver in front of us, and was uncooperative about making good on the delays we had suffered due to faults with his vehicles.

I could go on further, but these simple facts here should provide anyone with enough detail to make an informed decision about whether or not to risk it with "Bobby's Tours" Tanzania.

As Kurtgregor suggested in the original post, the other tour companies in Arusha appeared to have much newer and better vehicles.

Isle of Man, United...
Level Contributor
36,639 posts
342 reviews
Save Reply
2. Re: Bobby Tours

Fordyuk,

You have made your point another posts. Don't hijack other posts.

Whilstnotexcusing Bobby forthe bad act you must accept some ofthe blame as you did not comply with his T&C.

1. You pay the full deposit. why should he bear the charges?

2.If his T&C say "balance in cash orTChgs" then that is what is needed. They do not take C/Cards without a hefty surcharge from their Bank. You had the option of paying over the balanc by Wire before leaving home and did not take it.

Next time, whoever you use,read the methods of payment carefully and comply.

3. Re: Bobby Tours

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 15 October 2009, 19:18