We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cash from foreign bank card

Melbourne, Australia
Level Contributor
83 posts
95 reviews
Save Topic
Cash from foreign bank card

In Tokyo right now, and I have just been to a 7 11 ATM and they no longer accept Mastercard and Cirrus bank card as of April 2013.

Does anyone know where I may be able to use either of these card?

I want direct debit access rather than cash advance of the credit card type where daily interest accrues.

Thanks!

Avoca, Australia
Destination Expert
for Rusutsu-mura
Level Contributor
3,570 posts
10 reviews
Save Reply
1. Re: Cash from foreign bank card

Try the Post Office ATM's or Citibank ATM.

Edited: 07 July 2013, 13:28
Chicago, Illinois
Level Contributor
805 posts
178 reviews
Save Reply
2. Re: Cash from foreign bank card

Post office ATMs will work. I used them several times. There are lots of these all over Japan.

Also, Citibank ATMs should work. These are not as common as the post office machines.

Melbourne, Australia
Level Contributor
83 posts
95 reviews
Save Reply
3. Re: Cash from foreign bank card

OK will try the postal atms tomorrow morning.

Thanks for both replies.

Massachusetts
Level Contributor
269 posts
45 reviews
Save Reply
4. Re: Cash from foreign bank card

As others have said, our group's experience last week was that Visa-branded debit cards worked at 7-11, but Master Card-branded ones did not. Both worked at Citibank and post office ATMs. There are a number of Citibank branches in Tokyo.

San Francisco...
Level Contributor
4,390 posts
24 reviews
Save Reply
5. Re: Cash from foreign bank card

Here is a link to a list of Citibank ATMs in Japan. Some are open 24 hours.

citibank.co.jp/en/…atm.pdf

Melbourne, Australia
Level Contributor
83 posts
95 reviews
Save Reply
6. Re: Cash from foreign bank card

Just got back from the postal ATMs, and they accept Cirrus and Mastercard branded bank cards from foreign countries.

Most ATMs are located in the post office so are accessible only during opening hours of the post office, usually from 9 am in the morning.

Tokyo, Japan
Level Contributor
24,207 posts
123 reviews
Save Reply
7. Re: Cash from foreign bank card

This issue is probably related to the international card fraud that took place a few months ago.

tripadvisor.com/ShowTopic-g294232-i525-k6606…

Happy to know that you've solved the problem.

Edited: 08 July 2013, 07:27
New Zealand
Level Contributor
4,961 posts
292 reviews
Save Reply
8. Re: Cash from foreign bank card

Some larger post offices have 24 hour ATM access, eg the Asakusa post office has a separate ATM lobby which I used after standard business hours.

3 posts
Save Reply
9. Re: Cash from foreign bank card

Hi everyone, I still have big problems with my MasterCard with microchip emv.

I've tried to different post offices in takadanobaba and kamishakuji, but nothing.

Did someone be able to use MasterCard/cirrus/maestro in the last few days? And if yes, where?

Thank you so much

3 posts
Save Reply
10. Re: Cash from foreign bank card

Hi everyone, I still have big problems with my MasterCard with microchip emv.

I've tried to different post offices in takadanobaba and kamishakuji, but nothing.

Did someone be able to use MasterCard/cirrus/maestro in the last few days? And if yes, where?

Thank you so much