Hello all just would like to advise those whom are makinng trip to Kota Kinabalu Sabah not to stay in this hotel. The staff are not helpful, rude and not responsive to my need. I made reservation and was told that I can check in as early as 8am.But when I arrived they staff told me I had to check in at 12 or so since they have absolutely NO ROOM available. After making a lot of fuss, they somehow found a VACANT room for me within after 30 minutes of arguing. The frontdesk staff was rude and not helpful.Upon check in we we found out our room is rather unclean with mould growing all over the bathroom and the bath room has no water heater and the hair dryer is not working, I made several call to the maintenance but I was only attended to after 45 minutes. This is really disappointing and I hope this is not the standard of hotels in KK!