We were just returned from Maldevis. Everything were great until check-out. The hotel manager told us our travel agency, Atoll Paradise, hadn't settled our bill and the resort asked us to pay the fee directly to the resort. We rejected the request since Atoll Paradise had collected my full payment two months ahead of our trip. This should be the problem between the Resort and Atoll Paradise. Although the hotel manager was nice to accept our rejection and let us leave, it was still so embarrassed.
People should be aware of the credit issue of the Atoll Paradise. She told the resort she had money problem and delayed all the payments. According to the resort, I'm not the only guest from Atoll Paradise whose bill wasn't settled.