I have just submitted a review on Haad Yao Bayview and thought I would also put this as a warning on the forum for other people considering staying there.
OMG! Where do we begin...wow, what a terrible hotel this is, in fact, the worst we have ever experienced in our 6 year long travelling the world trip.
We went out for the day in a car hired from Bayview (Big K hire - more on this later) and when we got back we noticed a few things had gone missing from our room including some silver jewellery and 5,000 baht and our smartphone (which we had hidden) was found on the floor of the bathroom; perhaps the thieves/staff were interrupted as the room was only half cleaned. This wasn't a single occurrence as other guests had similar stories to us but with much higher amounts of money stolen. The Police also confirmed they had been called to the Bayview multiple times that week with similar complaints.
So, Big K car and bike hire. They will tell you they are not affiliated with Bayview hotel, but they are - as confirmed by other resort owners we asked. We returned the car to Big K/Bayview after one day's use and the guy in charge (Na) along with Bayview staff claimed we had damaged the car. In fact, there was no possible way we could have damaged it. Na demanded money from us in return for getting our passport deposit back. Any one wanting to rent a bike or a car from Big K/Bayview should stay well away. While we were there arguing about the damage we witnessed him scamming 4 other people for damage on bikes they didn't do. We ended up having to pay the sum of money to get the passport back on the advice of the Tourist Police, who also said they had multiple complaints and we should report it on the internet to let others know to stay away from the place.
When we complained about the theft and the scam on the car hire, the Reception staff yelled at us, actually said they weren't interested and got close to using physical violence even though we were being as polite as we could be. They told us to check out and didn't care about the experience we had or other guests were having at their hotel. We were all 100% sure that these problems/scams were done with the full knowledge of all of the staff and management there.
It really isn't worthwhile staying here, no matter how good a deal you get or how desperate you get for a place to stay or rent a bike/car. Almost every other resort on the island is miles better than this scamming and dishonest place. Anyone saying this place is worth more than 1 star must have been incredibly lucky not to have been targeted....it isn't even worth the 1 star but TripAdvisor won't allow a 0 star rating!
Uploaded pictures show the Big K car hire owned by Bayview and the scammer who runs it.