I'm reading various stories of hotels on the island not honouring reservations made through external booking sites (Agoda, Asiarooms, Booking, etc). And I'm wondering if the hotels frown upon using these sites to book with them. Do they lose money if guests do this or something? I'm also noticing that many negative reviews on hotels I am reading are from people that have booked externally. I'm wondering if the hotels are using the less attractive rooms for external reservations, and giving the nicer rooms to people booking directly with them.
I'm also noticing that booking directly with the hotels is more expensive than using an external site.
Has anyone had any experience with this? I don't want to show up at a hotel's front door with cheap reservation in hand only to be stuck in a basement or turned away entirely. But, I also don't want to pay an arm and a leg for a room I could easily get for less by not booking directly.
Thanks in advance. :o)