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Whatever you do - don't stay here

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Edinburgh, United...
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1 post
8 reviews
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Whatever you do - don't stay here

It's not registered as a hotel or b&b on trip advisor, so just a quick word about Pak Long's Chalet on Salang Beach!

We had two rooms between 7 people (the beds are pretty big). And over the course of the weekend we encountered mini disasters like bed bugs, dirty sticky walls, no water pressure, air-con broke - none of these actually a huge problem, since the rooms were very cheap.

However on the first night, we all passed out exhausted after a day of diving swimming sunning... and woke up in the morning and the door was ajar... not a big deal either - it had just popped off the hinges - nothing was stolen. UNTIL WE FOUND A MASSIVE POO AT THE BOTTOM OF OUR BED.

Tioman has loaaads of feral cats and lots of monkey's too - so we don't actually know what animal sneaked into our room and did a massive poo - but when we ran down to reception traumatised (and covered in poo) the reception lady said she was so sorry and of course it would get cleaned up. IT DID NOT GET CLEANED UP. The hotel then systematically blamed us all individually for poo-ing on our own bed so they didn't have to clean it. Insulting us and being nasty....

We've never been treated like this in a whole year of travelling around South East Asia. And this hotel will push you to the edge. There are only so many unfortunate events before a poo on the bed scenario just isn't even funny.

Don't stay here - customer service isn't a term they're aware of.

Pretty sure the chances of poo on the bed are as slim as winning the lottery - so enjoy Tioman, just stay away from the Pak Long's Chalet!!

Lizzy.

NSW
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406 posts
38 reviews
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1. Re: Whatever you do - don't stay here

I can imagine how frustrating and disappointing this must have been for you. On the plus side you will will be telling this story for years to come, and yes you will eventually be laughing. My sister in law has the best repertoire of poo related travel stories and they never get old!

London, United...
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870 posts
86 reviews
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2. Re: Whatever you do - don't stay here

So sorry to hear about this.

On the bright side though, it's one of the only posts I've ever read on TA that has made me cry with laughter!

The thought of someone walking to reception with their foot covered in monkey/cat poo and trying to have a rational discussion with the receptionist is brilliant!

Kluang, Malaysia
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22 posts
212 reviews
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3. Re: Whatever you do - don't stay here

On a plus side:

-You could use Pak Long,s kitchen to cook

- You could negotiate with Pak Long of late checkout to suit with ferry schedule without extra payment.

But in cleanliness and maintenance, Pak Long needs to improvise.

4. Re: Whatever you do - don't stay here

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Removed on: 13 June 2014, 07:17