We've just returned from our fourth trip to India and I must say that every airport we've ever had the misfortune to have to use has been nightmarish. The staff would have to be Indians at their very worst and they really do need to take a good look at themselves if they're serious about tourism and joining the international community.
Rude, angry, arrogant, hair trigger tempers and lies are the order of the day. Staff look at passengers and paperwork as though you're just about to commit some terrible sort of criminal offence for which you'd need to be shot, given the guns slung over shoulders of some officials.
As travelllers to a number of international destinations regularly of course we are aware of the necessity for strict security and sympathise with India who has so many problems to guard against. However, there are many ways to behave and this outright nastiness is the last vision and taste that travellers have of such a wonderful country. Surely it could be handled differently.
To be honest, although we obviously love India, having been there 4 times, the behaviour of many people in official capacities has put us off. It's probably the last time we'll put ourselves into the position of being treated so badly unecessarily. There are lots of other places in the world where the people don't behave in such an aggressive way. We're people and guests in their country, after all, not a smear of garbage on the bottom of their shoes.