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Any feedback on TaxiCo, Delhi

Manchester
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12 posts
6 reviews
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Any feedback on TaxiCo, Delhi

Hi Guys

I've been ringing around Delhi companies for an outstation trip, Delhi to Haridwar (one way) later this week. Most of the receommended forum companies charging between Rs 7.5k-9k.

I then came across taxico.in on Google, very nice website and what sounds like a professionally run company on the phone. Best of all, they quoted Rs 3,800 inclusive for the same journey (AC Innova).

So before I book, just wanted to harness feedback from anyone who has used them before. My experience of Delhi car rental agencies is that paying more DOES NOT guarantee a better service.

Thanks

21. Re: Any feedback on TaxiCo, Delhi

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Removed on: 15 January 2014, 01:59
Agra, India
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1,980 posts
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22. Re: Any feedback on TaxiCo, Delhi

Really you are very angry with these companies. Please share you experience with us.

Arun

Kolkata
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5 posts
29 reviews
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23. Re: Any feedback on TaxiCo, Delhi

I availed of their service for travelling from Jaipur to Delhi. I was uncertain if the car would finally arrive as not all reviews about this company is good. However, I was sent the taxi and driver details 12 hours before my journey. Rang up the driver and talked with him, which gave me some confidence. Ultimately there is no complain - the taxi arrived before the scheduled time, paid the full amount to the driver only after reaching the destination. The driver had paid all the tolls. Overall it was a good experience for me and in the process saved more than Rs 2,000.

London
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3 posts
25 reviews
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24. Re: Any feedback on TaxiCo, Delhi

Absolutely right. I have been tricked by the good price with these guys (Taxi Co), but massively regretted it. Firstly they forgot about us - and we were taking a car overnight so it was a scrabble around for them to find another driver. We didn't get on the road until 2hrs later, after frantic phone calls on my part to push them into caring. When we finally got to our destination, I refused to pay full price (though still paid about 80%)....and I have need ever been subject to such abuse by anyone as the company representative on the end of the phone when I told them. The representative shouted (screamed even) at me over and over again, threatening to report me to the police and accusing me of theft. I have honestly never been so shocked by a complete stranger than this horrible man, who made me feel as I was in the wrong, when they admitted to forgetting about my booking (for a 12 hour car journey). Appalling company and customer service and I'd say avoid them or pay the price.

London
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3 posts
25 reviews
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25. Re: Any feedback on TaxiCo, Delhi

Absolutely right. I have been tricked by the good price with these guys (Taxi Co), but massively regretted it. Firstly they forgot about us - and we were taking a car overnight (from Gurgaon, outside Delhi) so it was a scrabble around for them to find another driver. We didn't get on the road until 2hrs later, after frantic phone calls on my part to push them into caring. When we finally got to our destination, I refused to pay full price (though still paid about 80%)....and I have need ever been subject to such abuse by anyone as the company representative on the end of the phone when I told them. The representative shouted (screamed even) at me over and over again, threatening to report me to the police and accusing me of theft. I have honestly never been so shocked by a complete stranger than this horrible man, who made me feel as I was in the wrong, when they admitted to forgetting about my booking (for a 12 hour car journey). Appalling company and customer service and I'd say avoid them or pay the price.

Agra, India
Level Contributor
1,980 posts
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26. Re: Any feedback on TaxiCo, Delhi

Yes Mr Arif. Seems something going wrong here.

Arun

Agra, India
Level Contributor
208 posts
3 reviews
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27. Re: Any feedback on TaxiCo, Delhi

If any company provide you cheap rates, it means they only want to cut other business and for compensation they will provide very low standard service like-

1. Travel by private number vehicle

2. Old vehicle with lots of malfunction

3. They will not provide their own car but they will forward their business to other and there is risk in dealing with them.

4. They will charge some hidden charges.

Just ask them to send vehicle photo with registartion number and I am sure they will not provide you.

Mumbai (Bombay...
1 post
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28. Re: Any feedback on TaxiCo, Delhi

I booked a Cab (Indica) from Taxico on 31st May for my travel on 1st June at 9am from Delhi to Agra. While booking the executive told me that it will cost Rs.4100 for same day return from Delhi to Agra and Siteseeing will be done for 3 places i.e. Taj Mahal, Red fort and Market. I told the executive that online you have mentioned Rs. 3800 for Indica, but then how are you claiming 4100? The executive replied, "Additional Rs. 300 is for pickup and drop of your will. I made it very clear that I have travelled from Mumbai and I want a Pickup from New Delhi station and to be dropped to the Airport. I got a SMS from Taxico about the Car No. and Driver details on 31st May (Booking Id 196375).

On 1st June when I called the Driver on his mobile at 7.45 am, he told me that he did not receive any information about the booking. Then I had to call Taxico and had to tell them that the driver is not aware about the booking. Then after sometime I agian called the driver he said he will reach in 20mins. But for 9am pickup he reached at 10am. And he came with Swift Dezire for the pickup, before starting he asked me about the package and then he started murmuring and made few phone calls and told me that it's not possible to go in swift Dezire on this package and you have to go on another car and so much time got wasted in the discussion. Then again after few phone calls he told me that it's ok Taxico will manage. After our half way travel I got a call from one of the executive to pay Rs. 500 more as he had sent Luxuries car (which I never wanted) and as I need to be dropped in the Airport. Finally he told me that I had to pay Rs.300.

The car broke down (Punchture) in the middle and some time got wasted in that too. The driver was in a hurry to come back to Delhi and he did rash driving almost brushed another car got saved from an accident. And in all we were just able to visit Taj Mahal.

For such a worst service I ended up paying more (Rs. 4400) then what has been committed.

My vacation just got spoiled because of their executive and poor service! Please never ever book from Taxico. Instead when you reach Delhi there are so many travel agent who had better deal.

New Delhi, India
4 posts
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29. Re: Any feedback on TaxiCo, Delhi

very bad experience worst taxi Services. booked a taxi on 07 Jun. for 08 june from delhi to chandigarh From 04.00 AM to 10.00 PM they Confirmed ' and said me that we will send the driver details before 8 PM, i called them on 9266804730, 9266804727 and 01163646364 all numbers they reply me sir, your taxi is confirmed don't worrie the taxi will reach you before time, i called them last at 11.00 pm they confirmed me the cab is booked you don't worrie but at early morning i wake up at .3.20 AM then i receive a message the we are unable to provide tha cab as all the cabs are already in service I tried calling customer care @ all available NO. but no one picked. I had to book another taxi urgently. worst experience and worst taxi company. i request all of you before booking aviod taxico Sunil Singla

New Delhi, India
4 posts
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30. Re: Any feedback on TaxiCo, Delhi

very bad experience worst taxi Services. booked a taxi on 07 Jun. for 08 june from delhi to chandigarh From 04.00 AM to 10.00 PM they Confirmed ' and said me that we will send the driver details before 8 PM, i called them on 9266804730, 9266804727 and 01163646364 all numbers they reply me sir, your taxi is confirmed don't worrie the taxi will reach you before time, i called them last at 11.00 pm they confirmed me the cab is booked you don't worrie but at early morning i wake up at .3.20 AM then i receive a message the we are unable to provide tha cab as all the cabs are already in service I tried calling customer care @ all available NO. but no one picked. I had to book another taxi urgently. worst experience and worst taxi company. i request all of you before booking aviod taxico Sunil Singla