Stayed at the Residence Inn Hoover Al May 3-5 and when we checked out my wife left her jewelry in the bedside table. Called back Monday morning to have them hold our jewelry and was told it wasn't there. There was no other guests staying in this room after we checked out. The only people to go into the room was personnel from the Marriott. Just because we forgot it, it does not give the hotel staff the right to take it. I will be contacting the Hoover Police 5/7/2013 to file a theft report. Don't stay at this hotel if you want to have confidence in your items being safe if you forget something.
Contacted Liam Brown the President and all he said was"I’m sorry to hear that your stay was marred by the loss of jeweler. If there’s anything I can do please let me know".
Guess I got this response because I told him "This is our last straw. We feel we cannot stay at a Marriott property and have our valuables be safe; therefore we can no longer support the company and can no longer stay at your properties with confidence."
We have had some bad stays with Marriott in the past year.