Wonderful, professional and efficient service. Strongly recommend.
We agave rented vehicles in countries around the world. Our experience at this rental agency was excellent.
If you plan to rent a car in Costa Rica, please do your homework regarding: road and traffic conditions
The roads are unpredictable as are the traffic and drivers. Some, but not all of the main roads are paved. Others are rough and potholed or gravel and dusty. The traffic is heavy and drivers often pay NO heed to traffic, safety, or rules of the road. Be warned and drive more defensively than you have ever done. Serious accidents are frequent.
The government controls insurance. When you rent a vehicle, you are REQUIRED BY LAW to purchase insurance, and usually, because of the extremely high risk of injury accident, rental companies will offer additional insurance NOT covered by your credit card. YOU ARE ADVISED TO TAKE THE ADDITIONAL INSURANCE. This is not a car-company rip off. It is prudent and necessary.
Do your Research and be prepared for a steep increase in the cost of renting a car--almost double the price before insurance and extra drivers are figured in. DO NOT BLAME THE Person WAITING ON YOU.
We used Thrifty Rental near the SJO airport in Alejuela. We pre booked a shuttle pickup through Expedia. The shuttle was ready and waiting for us the moment we stepped out of the airport. On return, I called a couple of hours prior to drop off and the shuttle to take our party of six pulled up as we were parking our vehicle.
Service was courteous, helpful, professional and efficient. all of our questions about costs were explained as were the insurance options. When we put the charges through on our credit card, we experienced a security block. The rental agency manager provided an international phone line, comfortable chair, privacy and patience while we called VISA.
We highly recommend this particular Thrifty Rental agency.
They Travel Victoria BC