Thrifty Car Rental of San Jose, Costa Rica is the absolute worst rip-off
possible. I pre-reserved a car, then confirmed and checked what insurances I
would need to take after reading through my confirmation. I spoke on the phone
with Thrifty 800 number Customer service and was told I had to take only the
$7.99 a day insurance. I did that and had it on my reservation/confirmation.
The Reps at Thrifty insisted I take tons more insurance advising it was required
by the govt, which is not true. We argued, spoke with the manager and were told
we could just go somewhere else and rent a car. So, we just took all the
coverages they insisted on which DOUBLED the cost of the rental. Now I am not a
novice traveller at all but this was the worst rip-off, most unprofessional
service (they even took us to the back to "show us our rental car", but was
obviously more to show us two wrecked vehicles.) They were playing the same
game with some Europens as well. DO NOT RENT from THRIFTY CAR RENTAL.
Absolutely the worst car rental experience ever.