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totem hotel payment

San Francisco...
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3 posts
7 reviews
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totem hotel payment

I booked my stay at totem hotel and payed via paypal, but after paying i still received an e mail from totem hotel stating i had a payment due. I e-mailed the hotel stating i had already made a payment using paypal and wanted to confirm that they had received it. I have still not heard back from them....

I am concerned that i will show up and they will say i never paid and we won't be able to get a room. Has anyone else had this experience? Should I be worried or just bring my paypal invoice receipt when i arrive?

thanks!

Punta Uva, Costa...
Destination Expert
for Puerto Viejo de Talamanca
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6,874 posts
10 reviews
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1. Re: totem hotel payment

Give them some time, I'm sure they will respond. they are having lots of rain and wind there now, might be affecting communications.

Edited: 01 December 2010, 17:34
Pardeeville...
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19 posts
1 review
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2. Re: totem hotel payment

Totem Hotel is good people. I'm sure they will respond to you. Not a fly by night outfit.

Edited: 01 December 2010, 19:07
San Jose, Costa Rica
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46,813 posts
35 reviews
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3. Re: totem hotel payment

Good advice by Cubanon...but bring the payment information and any copies...

roadadvisor

Puerto Viejo de...
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16 posts
8 reviews
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4. Re: totem hotel payment

We answer to you, the 27th of november,

I'm very sorry if you don't received this mail, and I don't know why.

Anyway your reservation is confirmed.

See you soon

Sandra Manaresi

Totem Hotel Beach Resort

San Francisco...
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3 posts
7 reviews
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5. Re: totem hotel payment

thanks everyone! i got the e-mail and am excited for my trip!

Punta Uva, Costa...
Destination Expert
for Puerto Viejo de Talamanca
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6,874 posts
10 reviews
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6. Re: totem hotel payment

Have a great time in Puerto Viejo!

7. Re: totem hotel payment

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