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Comfort Inn Phoenix North - Horrible Service

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Granada Hills, CA
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1 post
6 reviews
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Comfort Inn Phoenix North - Horrible Service

Stayed at Comfort Inn North in Phoenix (2641 Union Hills Drive)

Arrived WITH reservation at 10:15pm, waited in line a long time, then got rude service, then rude service with someone else at checkout.

Worse part: Called four times to speak with manager and NEVER got a return call. I guess their managers don't care about customers.

THE GOOD NEWS about this place: I was onlly staying there on night.!!!

tucson az
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for Tucson, Arizona, Northern Mexico
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15,585 posts
76 reviews
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1. Re: Comfort Inn Phoenix North - Horrible Service

Post a review in the hotels section.

Cottonwood, Arizona
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676 posts
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2. Re: Comfort Inn Phoenix North - Horrible Service

Well Joffrey, thank you for taking the time to share your experience with the Travel Advisor community. The best thing that you could do (As Bob advised) would be to do a search for the hotel in question in the upper left hand corner of this page, putting the hotel name and location, then clicking on the page and writing a REVIEW. Not many "typical" travelers take the time to read these forums but they do take the time to read different reviews that travelers have written about the place. All these sub-par hotels need to be exposed and hopefully they will change their way of doing business and if they don't then they may go out of business saving travelers much grief.

Phoenix, Arizona
Destination Expert
for Phoenix, Puerto Penasco
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1,929 posts
18 reviews
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3. Re: Comfort Inn Phoenix North - Horrible Service

Your reservation guarantees you a room, but it doesn’t keep other guests from arriving at the same time. Were the employees rude because they said or did something that offended you or were they just busy and maybe flustered from being short-handed? Were you pleasant to them in spite of having to wait or were you rude first?

I for one would need a lot more details before I call the place “sub-par”, things like location, condition of the room, ambiance of the hotel in general, price vs. value, etc. If you go to the review section as suggested above, you will be asked to rate the hotel in several categories and only then your review can be helpful to others. Hope your future posts are about more pleasant experiences.

Edited: 05 November 2010, 13:55
4. Re: Comfort Inn Phoenix North - Horrible Service

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Removed on: 05 May 2011, 05:17