I will be in Arizona for a week in May and plan to rent a car while there. I have come across several forums regarding car rental from PHX, some positive, but many negative.
It sounds like the best bet is to rent from one of the top agencies.
I am considering renting through Hotwire, which guarantees a car rental from Alamo, Hertz, Enterprise, Thrifty, Dollar or National. Are all of these considered top agencies?
Also, the price paid through Hotwire includes "taxes and fees". Is that the final price or can I expect to be blind-sided with paying more at the time of picking up my car?
The same goes for renting directly from one of the agencies. The price on the website shows the break down of taxes and fees. Is that the final price? Or again should I be concerned with surprise fees when picking up the car?
After reading some of the reviews of these agencies, I am worried that a simple car rental can make or break my vacation!!