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Iberostar Grand Collection web site

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Harrisburg...
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3 posts
6 reviews
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Iberostar Grand Collection web site

Has anyone ever had any success using the option on the Iberostar web site to configure your stay? I have tried it three times to configure the pillows, mini bar items, and restaurant reservations. When I submit it says I will get email confirmation but I have never heard anything. I was just wondering if anyone has had any luck using it.

Worcester...
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879 posts
19 reviews
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1. Re: Iberostar Grand Collection web site

I sent an email directly to the resort and I got an email response back that same day (I emailed them about our mini bar request, our a la carte reservation request & room location request)...I never tried to do it on their website though...

Erieau, Canada
Destination Expert
for Punta Cana
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14,795 posts
84 reviews
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2. Re: Iberostar Grand Collection web site

What website are you using?

thegrandcollection.com/en/hotels/punta-cana/…

Harrisburg...
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3 posts
6 reviews
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3. Re: Iberostar Grand Collection web site

Yes...that is the website....it says I will receive a confirmation but after 3 attempts I have heard nothing.

Harrisburg...
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3 posts
6 reviews
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4. Re: Iberostar Grand Collection web site

Thanks jmb....I will most likely end up doing that too....just figured I would try the website since it is there but it seems to be a waste of time.

5. Re: Iberostar Grand Collection web site

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