DO NOT USE!!!!!!!!!!! We arrived at LAX with a travel voucher from LAX to our hotel in Anaheim. We handed the voucher to the lady in charge of the line at Super Shuttle. She asked how many and we said 6, our voucher said 3 adults and 2 children, but we had 3 children, but since the youngest was under 2 he was free. Once we went to bored the van she was upset because now we had 6 and not 5. She was very vocal about this and even said a few curse words. Once upon the van we went around the whole airport looking for 2 more passengers. This took about 40 minutes. Our driver then tried dropping us off at the wrong hotel and then tried to blame us for giving him the wrong address. We never gave him the address just the name of the hotel. Over 2 hours later we got to our hotel. Our story does not end there. We called and scheduled our pick up shuttle and told them about the voucher we had. The next day the shuttle driver from the first shuttle called our hotel room looking for money. Apparently our voucher was not one that they accepted and he needed cash from us. We called super shuttle and they did not accept the voucher, but they allowed us to book our return trip. That night at 1045 pm we received a call in our hotel room. It was our original driver and he wanted money for our trip from the airport. We had to call Super shuttle again that night and ask them to remove their driver from the hotel lobby. If the rude lady at the curb side and looked at our voucher and informed us that it would not be accepted we would've found the correct shuttle service. We did not take Super Shuttle back to the airport we used the Disneyland Express. they were very nice and professional.