We're taking our amazing Auntie Mame from NYC to Napa in May and I'd planned to take her on the wine train for lunch which is on her bucket list. She uses a walker and when I spoke with the wine train people last month they said they have a lift so boarding the train is no problem. Our hotel concierge called today to make a rez and now they're saying they are not using the car with the lift and there are stairs which would be very difficult for her to maneuver.
That seems off to me as wouldn't a lot of elderly people take this train? Does anyone have experience with the stairs? My sense is stairs to board a train are pretty vertical.
She really wants to do this so any advice would be appreciated.