Hi folks, we've just returned and are on the verge of an "issue" with our damage deposit. I will try not to devolve into he said/she said (though I'd love to rant--I shall control myself). I am curious about standards for leaving a villa.
We were there for two weeks: two adults, two kids and a small dog (she was part of the deal, and we followed his rules for her). The dog appears to have chewed a comforter and we missed it, so that's fair enough.
We took out all the garbage and recycling before we left, and we washed all the sheets and towels and washed dishes/ran the dishwasher. This was required by our contract "leave it in a tidy condition", with dishes, laundry and garbage specifically mentioned. I did not sweep or vacuum, mop, clean toilets, etc. However we are being assessed extra cleaning because of the "mounds of garbage". My 13 yo was eating junk in his room and there were some things under his bed. I did get him to sweep, but I didn't check, and there were a few things. (Not enough to fill a Publix bag though!) I noticed a few tissues and a cash receipt or two on the floor, but didn't have time to pick them up, as I was busy doing laundry! Seriously, the works across the 4 bedroom house still wouldn't fill a single grocery bag if you swept it all together. And it was a 2 week rental.
Sorry, I'm afraid I am straying rant-ward, so I'll stop! I know this is my arrangement and I must deal with it, but wondering about things like requirements to do laundry (I would've started a load/run the dishwasher as a courtesy), and "leaving it tidy". I had contacted the owner when we checked in to tell him that there was a fair bit of dust and crud left by the cleaners when we arrived.
The comforter I'll wear (though I hope he doesn't charge me for top-end bedding when we were sleeping under Target stuff). But I feel put out that we are being dubbed pigs (and being charged accordingly) when we made an effort to do the laundry and so on.