Hi people your help and advice please
We chose a villa we liked on Monday from the owners direct website
e mailed the owner with our details and informed them we would pay on Friday as I was out of the country on business, they accepted this and agreed to this
they blocked out the dates on there calendar .
All this has been confirmed in e mails .
I get home Friday morning to find a e mail from there agent email@example.com
with the words booking cancelled !!!!!
I e mailed the agent and the owner asking for a explanation and neither will now reply.
The question is should I contact owners direct to inform them what has been going on and the dubious practices by some of there clients ?
We just feel really let down and don't quite know what to do
Your advice would be appreciated