I want to make reservations for the whole shebang: Disney hotel, theme park tickets, and dining plan for my family in January 2015. On the Disney website you can book through December 31, and it appears that you can book into January as long as the first day of your reservation is December 31. But you cannot book a stay starting in January online.
I went into the help section and selected chat where the person I chatted with told me I would not be able to book online until August but I could make my reservation via 1-407-WDISNEY today. It seemed odd to me that a huge company like Disney would do something like that, but whatever. I called. After being on hold for about 30 minutes I was finally connected to a person who told me he could book me a hotel room in January but the packages are not available. I asked when they would be and he said sometime in the summer.
So that's two Disney employees I talked to who both gave me different information and all I want to do is give them thousands of dollars in exchange for a great vacation for my family. Is it that hard to just tell me when I will be able to reserve the package that I want to get? Is there anyone from Disney that reads this board who can actually tell me some useful information?
I realize that they have me over a barrel because they have a monopoly on what they offer. I just want some answers. I cannot believe they have no idea when they will open up my preferred time for reservations, and honestly I am not sure it cannot be done now since the people I did talk to gave me conflicting information. It really seems contrary to how a world famous entertainment company should operate.
I'm frustrated and I may not be making the most sense, but please, if anyone knows anything can you pass the info along? Thanks.