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Beware of phone calls from the front desk.

Gourock, United...
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Beware of phone calls from the front desk.

OK not specific to Orlando and applies to all locations, but will be useful to know if you are staying in a hotel during your vacation.

You arrive at your hotel and check in at the front desk. Typically when checking in, you give the front desk your credit card (for any charges to your room). You go to your room and settle in. All is good.

The hotel receives a call and the caller asks for (as an example) room 620 - which happens to be your room.

The phone rings in your room. You answer and the person on the other end says the following: 'This is the front desk. When checking in, we came across a problem with your charge card information. Please re-read me your credit card number and verify the last 3 digits numbers at the reverse side of your charge card.'

Not thinking anything wrong, since the call seems to come from the front desk you oblige.

But actually, it is a scam by someone calling from outside the hotel.

They have asked for a random room number, then ask you for your credit card and address information. They sound so professional, that you think you are talking to the front desk.

If you ever encounter this scenario on your travels, tell the caller that you will be down to the front desk to clear up any problems. Then, go to the front desk or call directly and ask if there was a problem.

If there was none, inform the manager of the hotel that someone tried to scam you of your credit card information, acting like a front desk employee.

This came from someone who has been duped........and is still cleaning up the mess.

David

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Iowa
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1. Re: Beware of phone calls from the front desk.

Good information, David. I've not heard of this one before.

That scam would get a lot of people. You don't think of getting an outside call to your room while at a hotel.

Tampa, Florida
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2. Re: Beware of phone calls from the front desk.

I'm surprised there isn't more of that kind of scam.

Birmingham, United...
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3. Re: Beware of phone calls from the front desk.

Thanks for that, i wouldnt have thought twice either - scarey

newcastle
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4. Re: Beware of phone calls from the front desk.

Thanks for the heads up. I hope you get everything sorted.

Kentucky
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5. Re: Beware of phone calls from the front desk.

Good to know. Thank you.

Tampa, Florida
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6. Re: Beware of phone calls from the front desk.

Very often in the US, when you call and ask for a room number, the front desk will ask the caller for the name that that room is registered under.

Helps weed out malarkey like this.

Valley Stream, NY
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7. Re: Beware of phone calls from the front desk.

thanks David, good info :)

texas
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8. Re: Beware of phone calls from the front desk.

My dad had this happen to him when he went back home to Boston. He did say he would come to desk, and then got there and no they had not called.Very scary.

Fife, United Kingdom
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9. Re: Beware of phone calls from the front desk.

That is awful David, hope you get it sorted soon!

St.Helens,United...
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10. Re: Beware of phone calls from the front desk.

Thanks for the heads up David so sorry it happened hope it gets sorted