Ok so I have touringplans.com and for late September no matter what day I select it has Gringotts wait time as 5hrs or more. Now the ride is only 5 minutes long and from others reports it seats about 24 people (12 per carriage x 2). It just doesn't add up to me that there would be that many people waiting upto 5hrs for a ride (close to 800 people in a 5hr period). Especially since crowd calendars show light or moderate crowds.
So can anyone shed some light on actual wait times without express passes or early admission?
Is it due to the constant breakdowns? If so why don't they just close the ride and fix the problem?