STAY AWAY! Was snagged by the on-line advertised daily rate for this car rental, but the harassment to get their insurance and the scare tactics used were humiliating. It almost ruined a great vacation. Unless I bought their added coverage they would put a hold on my credit card and wouldn't release it for 10-14days. I have never had this happen. If anything happened to the car I had to pay out of pocket and continue to rent the car while it was in the garage. I fully believed this company would keep the car in the garage just to run up the bill, if any small thing happened to the rented car. This business is shady and a scam. The front desk person was rude and unfriendly - telling me I had to rent a mini-van when I reserved a sub compact car. After I agreed to purchase the extra insurance they suddently had a Corolla for me to rent. NEVER EVER use this PAYLESS car rental. WORST EXPERIENCE I've ever had when renting a car. The price ended up to be the same as the reputable places. No bargain and NOT nice to deal with their front desk. HORRIBLE HORRIBLE experience.