Last night before my flight, I looked around the food court in the center hall of the Indy Airport, searching for a relatively inexpensive bite to eat along with a glass of wine.
Looking at some of the menus posted out front, it appeared the wine ranged from $5.99 to $8.00 a glass. Not cheap, but not outrageous considering the location.
I came across the Indy 500 Grill and saw they offered a "soup of the day" for $4.99 and thought this would be great, and they had a bar up front so there would be wine available.
I ordered my bowl of soup and a glass of the house red wine and both were quickly brought to my table, followed shortly by the bill.
I nearly had a heart attack when I saw I had been charged $12.00 for that very small glass of wine! I called the server over and said there was a mistake, that I must have been charged for two glasses of wine. But no, the server said the bill was correct and that she and the other workers hated the pricing tactic as much as the customers did. She offered me a card with contact information so I could voice my complaint and urged me to do so.
I couldn't get through to anyone via the phone, but I did send an e-mail relating my experiene and my decision to avoid this franchise at all costs.
The company's corporate name is SSP, The Food Travel Experts, and it is a global company with locations worldwide, so the restaurant name will be different at each location.
But heck, I'm so outraged, I will go out of my way in the future to ensure I never patronize this company again, and will inquire before I enter to ensure it is not "SSP."
Just a warning to fellow travelers so you won't get robbed like I was.