After reading a long and convoluted post, i just would like to say that our experience of HOB has been extremely positive. We have rented from them several times with great results. Research your cabin ahead of time, and be clear about what you want; they will provide you with the information you need, and the extra support you need if the weather gets bad (they will send the snow plows, etc) or anything goes wrong. Many of the cabins are gorgeous, and the owners as well as HOB take obvious pride in helping you have a good stay. Good communications are always the key here. We had a problem once, and HB were right on it.