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Secrets Maroma Beach Manager Email

Houston, Texas
5 posts
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Secrets Maroma Beach Manager Email

I saw on another post that it is a good idea to email the manager for building requests. It also had the email listed, but I am unable to find it again. Can anyone point me to that post?

Hampshire UK
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293 posts
33 reviews
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1. Re: Secrets Maroma Beach Manager Email

Ive just emailed them to request room preferences etc. Not sure its the right email address though as not had a reply yet (only sent it yesterday) I used reservations.semrc@secretsresorts.com

Woodridge, Illinois
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10 posts
3 reviews
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2. Re: Secrets Maroma Beach Manager Email

Angel - Can you let us know if they let you reserve a room? I am going a week from tomorrow and e-mailed them a month ago to reserve a building and they said they could not at that point.

Littleton, Co
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22 posts
2 reviews
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3. Re: Secrets Maroma Beach Manager Email

That is the correct email. I sent my request 2 weeks before, and they said they couldn't guarantee it but our room had everything I asked for.

Hampshire UK
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293 posts
33 reviews
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4. Re: Secrets Maroma Beach Manager Email

Will let you know Krista. Not heard back yet. I also asked if we could book the couples massage that is included in our honeymoon package for the day after we arrive so I hope I do get a reply.

We go out on the 10th.

Edited: 31 May 2014, 22:24
Vancouver
Destination Expert
for Akumal, Riviera Maya, Quintana Roo, Puerto Morelos
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40,794 posts
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5. Re: Secrets Maroma Beach Manager Email

best to email then 3-4 days prior

Woodridge, Illinois
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10 posts
3 reviews
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6. Re: Secrets Maroma Beach Manager Email

Angel- We will be there from that 7th to the 14th for our honeymoon too! Very excited!

Hampshire UK
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293 posts
33 reviews
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7. Re: Secrets Maroma Beach Manager Email

Oh thanks Vancouversundog, maybe I will send it again nearer the time.

Krista, you sound as excited as me! First time for us to this part of Mexico & first time to an all inclusive. Cant wait for them cocktails yuuum

Good luck for your wedding, ours is in 4 days time!! eeeekk.

Summerland, Canada
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519 posts
35 reviews
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8. Re: Secrets Maroma Beach Manager Email

I emailed 2 weeks before I arrived and got the building and location I asked for. You will have a blast it is the BEST Place!!

Hampshire UK
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293 posts
33 reviews
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9. Re: Secrets Maroma Beach Manager Email

BCASMedic, which email address did you use?

Hampshire UK
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293 posts
33 reviews
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10. Re: Secrets Maroma Beach Manager Email

Does anyone actually get a reply to these emails? Ive sent mine twice & copied it to another of their email addresses too, still no reply!