We have reservations at the Grand Hotel in two weeks. The hotel's website declares it's a "no-tipping" or "tips included" resort. We have stayed at all-inclusive resorts in Mexico and the Caribbean that have also professed to be "tipping included", but we still ended up tipping since it just didn't feel right not to do so if the service was good.
So I'm wondering just how enforced this policy is at the Grand. Do staff truly not expect to be tipped? Or is this valid 'on paper' only and guests actually do tip?