Ballys has both old and new guest rooms. Unfortunately, a person has no Idea what room they are getting when booking on line. I tried to surprise my family with 4 guest rooms at Bally's and was shocked to see the the quality of the rooms when we arrived at the hotel. Reluctantly, after much complaining by me, they agreed to up grade our rooms and told me that they would only do this only once and mark my records accordingly. They have lost our future business. Bellagio her we come.