I just found out the reason why you should book your show reservations through the showroom and not Ticketmaster. We are stuck in a snowstorm on the east coast. I had booked 3 shows and 1 tour to go to during our stay. I was able to get our money back on all shows except for the one I booked through Ticketmaster. The Bellagio was going to cancel the reservation for me, but because I called Ticketmaster instead, I am out $600.00. Do not book your shows through ticketmaster when you have an option to do otherwise.